by Chris Kiess | Jan 29, 2016
Hearing Aid Software Redesign Project Description For this project, I served as the UX lead spearheading a redesign of the software used by our customers to adjust the fitting settings on hearing instruments. The fitting software is a highly complex and technical...
by Chris Kiess | Dec 15, 2015
Patient Dashboard Project Description The “Patient Dashboard” was a solution I proposed early in a project to redesign our entire fitting software platform – Aventa. One of the primary problems our user research had identified was the overall information...
by Chris Kiess | May 1, 2015
Aventa Discovery Dialog The Problem GN ReSound hearing instruments are programmed via a desktop software platform titled Aventa. And, it can connect to this software via 2.4 Ghz technology. This is extremely convenient for patients who have trouble hearing because...
by Chris Kiess | Nov 26, 2014
UX National Survey Project Description This project was a spin-off of our initial year in user research. Our team had been conducting initial observations and semi-structured interviews with audiologists at a national and international level. After developing several...
by Chris Kiess | Sep 29, 2014
GN ReSound User Research Project Description My tenure with GN ReSound began in the fall of 2012 when the organization turned over some of the UX staff and reorganized the structure of UX for the remaining staff. I quickly became the senior member of our group in...
