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I am a Chicago-based Lead User Experience Designer (and writer) with more than a decade of experience in Information Architecture, Interface Design and User Research. I specialize in Healthcare UX and have worked with a number of large organizations in healthcare to include Eli Lilly, Indiana University School of Medicine, the Department of Veterans Affairs, the Alzheimer’s Association, Amedisys Home Health and Hospice Care and GN ReSound. I hold a Master of Library & Information Science and a Master of Science in Health Informatics – both from Indiana University.