Welcome To ChrisKiess.com

I am a Chicago-based Lead User Experience Designer (and writer) with more than a decade of experience in Information Architecture, Interface Design and User Research. I specialize in Healthcare UX and have worked with a number of large organizations in healthcare to include Eli Lilly, Indiana University School of Medicine, the Department of Veterans Affairs, the Alzheimer’s Association, Amedisys Home Health and Hospice Care and GN ReSound. I hold a Master of Library & Information Science and a Master of Science in Health Informatics – both from Indiana University.

I am a Senior UX Designer and UX Design Lead focusing on user research and ensuring the user research feeds into the design process. I manage new products from conception to stakeholder interviews and qualitative analysis to final testing and deployment. Read More

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My Process

Hitting the target in design requires a combination of skill and experience. My UX process begins first and foremost in attempting to understand what problem needs a solution. This is, perhaps, the largest “problem” in UX – understanding and defining the problem. Read More

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My Resume

With more than a decade of experience in design, I have worked with dozens of organizations and companies to provide solutions in the workplace. My resume is illustrative of my broad experience in a number of industries and fields over the years. Read More

Read a summary of my skills.

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Recent Work

My latest work (I can legally share) is a complete redesign of the software used to fit hearing instruments at GN ReSound and Beltone. This includes a complete overhaul of the GUI to match user workflow and a major update to the visual design.

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Core Skills & Experience

Tools

Axure, Sketch 3, Photoshop, Acrobat Pro, Fireworks, Justinmind, WordPress, Some HTML & CSS and, of course, pencil & paper

Design

I am primarily an interaction and interface designer with experience in constructing high fidelity static screens and highly functional prototypes.

Communicating Design

I am expert in communicating complex designs to stakeholders as well as providing high level written deliverables as design documentation.

Research

Formally schooled with practical experience in research methods to include interviews, observations, heuristic analysis, competitive reviews, survey methods and qualitative analysis to interpret and present findings.

Mobile Design

Mobile design experience in the healthcare environment developing applications for iPad, iPhone and tablet-based software solutions for professionals in both traditional and non-traditional healthcare environments such as home and mobile healthcare.

Communicating UX Value

As a fervent believer in the principles of a good user experience, I have become something of a UX evangelist in organizations conducting sound research, listening to the user and ensuring their voice is heard through countless presentations to organizational decision-makers.

I'm Available

Though I do have a full-time position, I am open to new opportunities and freelance work. Don’t be shy about asking. Go on and hit the little button below to start a conversation. We can make great things together.

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