by Chris Kiess | Oct 31, 2014 | Design, Words
My wife has always had this curious habit when reading a book. She enjoys listening to the audio version of a book, but will rarely purchase the audio version opting instead to borrow it from the library and listen to it during her daily commute. Some weeks she...
by Chris Kiess | Sep 12, 2014 | Customer Service, User Experience / UX, Words
As a designer, I find I have an uncontrollable urge to deconstruct things – to reverse engineer both things that work poorly and those that work extremely well. The stuff that falls in the middle usually escapes my scrutiny. This could be due, in part, to...
by Chris Kiess | Aug 21, 2014 | User Experience / UX, UX Careers, Words
I recently happened upon an article published via LinkedIn that, while not entirely representative of job recruiters as a profession, did indirectly epitomize the underbelly of the recruiting process. The article is entitled “The Recruiter Never Called Me Back”...
by Chris Kiess | Aug 7, 2014 | Musings on Life, Words
I lost the best friend of my life this past week. And as a U.S. Marine, I’ve had some pretty damn good friends in my lifetime – friends who would have risked life and limb for me. But this friend was different having unprecedented honor and loyalty worthy of the...
by Chris Kiess | Jul 11, 2014 | UX Careers, Words
I have become increasingly dissatisfied with the interview process over the past few years and I don’t think this is because the people who interview me or are interviewed by me are getting worse. I think, for one, it is a natural result of a maturing career and some...
by Chris Kiess | May 16, 2014 | Healthcare UX, Hearing Aids, Words
I keep wondering and daydreaming at how we might be able to integrate devices into our lives – specifically as they relate to our healthcare. With fitness monitors now connecting to our smartphones and hearing aids connecting to our smartphones, will the phone...
