Master of Science, Indiana University School of Informatics, GPA 3.7, December, 2012
Master of Library Science, Indiana University School of Library and Information Science GPA 3.9/4.0, December 2006.
B.A. in English and Philosophy, Indiana University School of Liberal Arts 3.9/4.0 GPA, Dean’s List all Semesters, Graduated with Highest Distinction May, 2004.
2016 – Present Walgreen’s Boots Alliance – Principal UX Designer
Led and communicated design for assigned features adhering to established style guides and pattern libraries
Contributed to overall system architecture developing conceptual patterns and pragmatic design strategies
Collaborated across teams to both understand system constraints and requirements while communicating user experience needs and user research findings
Organized team collaboration sessions to both mentor junior designers and ensure system designs maintain maximum momentum
2012 – 2016 GN Resound – Senior UX Designer
UX lead on version releases responsible for managing project timelines, asset delivery, strategic design and coordination between end-users, stakeholders and developers
Developed standards for UX specification documents, wireframes, prototypes and communication of design
Outlined UX research strategy, research field guide, coordinated interview frameworks and analyzed qualitative and quantitative data from field research
Utilized Lean methodologies in UX and software development projects
2011- 2012 Avanade, Inc. – Consultant, UX Architect
Designed and prototyped Electronic Medical Record (EMR) System and solutions with Amedisys Home Health to improve existing design
Responsible for moving the product from conceptualization to the design phase conducting business analysis, developing and refining business rules and developing design solutions that enable end-user efficiency
Drove modules within the project through iterative development via client meetings and presentations to refine designs and ensure stakeholder approval
2011- 2012 Alzheimer’s Association – Assoc. Director, Information Architecture
Responsible for both internal and external web assets, the organization and the architecture of electronic assets
Management of terminological sets (taxonomies, controlled vocabularies, thesauri) for the categorization and classification on electronic content
Consulting in Search Engine Optimization (SEO) and enabling both the visibility and findability of e-content
2010 – 2011 Regenstrief/Indiana University Center for Aging Research (IUCAR) – Health Informatics Project Manager
Responsible for the coordination of Informatics needs and solutions on IUCAR grants, contracts and research projects managing all phases from conception to implementation
Developed and managed the IT needs of the organization to include server management and desktop support
Managed application development, application security and Electronic Medical Record HIPAA compliance
2010 – 2012 IUPUI School of Library & Information Science – Adjunct Faculty
Curriculum development for both S554 (Library Systems) and S503 (Organization and Representation of Knowledge and Information)
Experience in porting in-class materials to an online format and environment
Employed the use of dynamic teaching materials for both in-class and online courses to include podcasts, web development, video streaming and screencasting
2008-2010 Regenstrief Institute/VA Health Servcies Research – Research Coordinator
Coordinated IT Initiatives for federal research projects working closely with the IU School of Medicine, CDC, AHRQ and the Veteran’s Administration
Served as primary lead on prototyping effort for Clinical Decision Support system of VA Vista Colorectal Screening under the AHRQ 8 ACTION grant
Led major design and usability efforts for clinical information systems under the AHRQ 8 ACTION grant and AHRQ National Hospital Acquired Infection collaboration
2006-2008 Columbus Regional Hospital – Information & Knowledge Specialist
Routinely consulted and worked directly with the CNS staff to guide research projects and agendas from the beginning stages of the research process to implementation
Managed all aspects of Information Services to include collection development, budgeting, acquisitions and reference and research for physicians and healthcare professionals across the organization
Conducted research and developed lectures and presentations for committees and staff on information literacy, online information retrieval and patient education
2004-2007 IUPUI Department of Liberal Arts – Adjunct Faculty/Instructor
2003-2004 IUPUI Sagamore – Photo Editor/News Writer
1998-2002 Navistar International – Assembly & Production
1990-1996 United States Marine Corps – Non-Commissioned Officer
Publications & Presentations
Doebbeling, B.N., Saleem, J., Haggstrom, D., Militello, L., Flanagan, M., Arbuckle, C., Kiess, C. Final Report: “Integrating Clinical Decision Support Into Workflow”, Agency for Healthcare Research and Quality (AHRQ), ACTION Award Number: HSA290200600013-3, Washington, D.C., 2011.
Doebbeling BN, Saleem JJ, Haggstrom DA, Militello LG, Flanagan M, Kiess CL, & Arbuckle N. Investigating Integration of Computerized Decision Support into Workflow at Three Benchmark Institutions. 2011 VA Health Services Research and Development (HSR&D) National Meeting.
Flanagan M, Doebbeling BN, Welsh A, Hoke S & Kiess CL. A National Collaborative in Reducing Healthcare Associated Infections: Current Initiatives, Challenges and Opportunities. American Journal of Infection Control. 2011 Oct;39(8):685-9.
Saleem JJ, Haggstrom DA, Militello LG, Flanagan M, Kiess CL, Arbuckle N, & Doebbeling BN. Impact of a Redesign for Colorectal Cancer Screening Computerized Decision Support. 2011 VA Health Services Research and Development (HSR&D) National Meeting.
Saleem JJ, Haggstrom DA, Militello LG, Flanagan M, Kiess CL, Arbuckle N, Doebbeling BN. Redesign of a computerized clinical reminder for colorectal cancer screening: A human-computer interaction evaluation. BMC Med Inform Decis Mak. 2011; 11:74.
Welsh A, Flanagan ME, Kiess CL. Implementing the MRSA Bundle in ICUs: One City-wide Collaborative’s Lessons and Successful Strategies. Infection Control and Hospital Epidemiology. 2011 Sep;32(9):918-21