Each week, I will feature a new UX resource that is free…until I run out of free resources, that is. I will tag these articles as UX Freebie so they are easier to locate. In addition, I will tweet the articles and tag them #uxfreebie in the event you would rather search through them there. The criteria for a resource to be a freebie is simple – it must be free, reviewed by me and UX related. This part of the site is about guiding you to a free UX resource so good you would have paid for it.

This week’s free resource comes to us from IT eBooks and is a classic in UX classrooms across the nation. It is the Handbook of Usability Testing, 2nd Edition by Jeffrey Rubin, Dana Chisnell and Jared Spool. The 2nd Edition is from 2008 – so about 6 years dated at this point. But, there is still a plethora of useful information in here that hasn’t changed much in the past 6 years to include preparing a test space, screening your users, preparing test scripts, designing the test, debriefing, analyzing data and the list goes on and on. There is over 30 pages of material here free of charge and much of it addresses the problems we still have in our organizations today.

The big item missing in this book is mobile testing. The mobile lab is included, but testing mobile devices wasn’t really a hot topic when this book was published. I think mobile testing has some special challenges, but isn’t really in scope with this book’s content. Everything this book offers is pretty much still pertinent and you will have to do in order to conduct solid usability tests.

You can download the book or simply read it online if you want to preview it.

That’s another UX Freebie Friday down. Enjoy!


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